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HP Recommended
HP ENVY Curved All-in-One PC 34-b0xx
Microsoft Windows 10 (64-bit)

Just bought s/h  HP ENVY Curved All-in-One PC 34-b0xx .Original keyboard is missing, original mouse is present and working.

The original wireless keyboard and mouse seem to connect wirelessly to in internal dongle on the m/board, but I can't get a 3rd party keyboard to pair with it.

I would like to understand why this is so.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Pepshaw49,

 

Welcome to our HP User Forum!

 

As best as I could to ascertain the part number for your keyboard, I believe it is HP p/n: 859453-031, as referenced here: HP PartSurfer. To be 100% sure that this is indeed the correct p/n, I would need the full SKU/model number of your AIO.

 

This is what this part looks like:

NonSequitur777_0-1676748468113.png

 

And could be purchased in the UK: HP Pavilion Envy Omen Stream External Wireless Keyboard Mouse Kit 801523-031 | eBay [MPN: 801523-031, 4CE99AA#ABU, 801523-032, 801524-031, 859453-031], but it would be an expensive "fix", so to speak. And even if it is identical to your missing original keyboard, there is a chance that it may not pair with your PC.

 

The reason why 3rd party wireless keyboards don't pair with the internal dongle of your AIO, in a nutshell, is because HP made it proprietary.

 

You may be better off purchasing a new wireless/mouse combo, such as this example: HP 230 Wireless Keyboard and Mouse Combo Set, 2.4 GHz Wireless USB-A Nano Receiver, Up to 1600 dpi, ..., which would be much more affordable too.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


View solution in original post

3 REPLIES 3
HP Recommended

@Pepshaw49,

 

Welcome to our HP User Forum!

 

As best as I could to ascertain the part number for your keyboard, I believe it is HP p/n: 859453-031, as referenced here: HP PartSurfer. To be 100% sure that this is indeed the correct p/n, I would need the full SKU/model number of your AIO.

 

This is what this part looks like:

NonSequitur777_0-1676748468113.png

 

And could be purchased in the UK: HP Pavilion Envy Omen Stream External Wireless Keyboard Mouse Kit 801523-031 | eBay [MPN: 801523-031, 4CE99AA#ABU, 801523-032, 801524-031, 859453-031], but it would be an expensive "fix", so to speak. And even if it is identical to your missing original keyboard, there is a chance that it may not pair with your PC.

 

The reason why 3rd party wireless keyboards don't pair with the internal dongle of your AIO, in a nutshell, is because HP made it proprietary.

 

You may be better off purchasing a new wireless/mouse combo, such as this example: HP 230 Wireless Keyboard and Mouse Combo Set, 2.4 GHz Wireless USB-A Nano Receiver, Up to 1600 dpi, ..., which would be much more affordable too.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Many thanks for your prompt reply;  I suspected as much!  Will source new keyboard with a dongle, and just put up with one less USB port available.

 

Cheers.

HP Recommended

@Pepshaw49,

 

You are quite welcome!

 

Happy I could be of assistance.

 

Kind Regards,

 

NonSequitur777


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