Create an account on the HP Community to personalize your profile and ask a question
08-09-2022 08:40 AM
hi i want to purchase a replacement rubber hdd caddy which comes with the pc as i want to use another drive which i can pop in when i want to change between my 2 spare drives. I have looked and cannot find the part
08-09-2022 02:31 PM - edited 08-09-2022 02:32 PM
Welcome to our HP User Forum!
Let's take a look. You mentioned a "rubber hdd caddy" -does it look like this HP ENVY Desktop PC TE02-0000i hard drive tray (HP p/n: N03372-001 ("HARD DRIVE TRAY WITH SCREW,LAPRAS/UNICO"):
08-09-2022 02:41 PM
Best way to assist you is to provide a picture of the part you need.
Here is an example of non-metal drive caddies:
08-09-2022 03:14 PM - edited 08-09-2022 03:23 PM
yes it does look like the one in your photo HP p/n: N03372-001 ("HARD DRIVE TRAY WITH SCREW,LAPRAS/UNICO"):, but mine is made of part plastic and rubber with grommit pins as verified on https://www.youtube.com/watch?v=RVSveCM-Sds&t=314s
08-09-2022 03:54 PM
I thought so too, but after: https://partsurfer.hp.com/partsurfer?searchtext=3Y3R0AV&searchby=product the trail goes cold:
Btw, the picture provided by HP shows a different OEM P/N number: N05744-001, but again, no 'hits' online, unfortunately.
Frustrating indeed. Please take a look at this possible substitute hard drive caddy: https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570.l1313&_nkw=3.5%22+Tray+Caddy+for+HP+....
08-16-2022 10:35 PM
08-19-2022 02:10 PM - edited 08-19-2022 02:10 PM
Yes, I understand -I identified the HP part number earlier, but this particular part number is not hitting anything. Zip.
My intent of sharing the previous eBay search link was to show what I believe to be possible alternative aka substitute drive trays.