• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Hp ProDesk 400 G3 SFF
Microsoft Windows 10 (64-bit)

i installed a new ssd  and did a clean install. now i'd like to get some files off the old hard drive. the problem i'm having is hooking the old hard drive to the computer using a sata to usb adapter,the computer doesn't even show the old hard drive after i plug it in. i tried turning it off,then plugging in the usb adapter in but the display just says no signal. i had to manually turn it off,un plug the adapter then restart the computer. it started up normally. its like the pc doesn't recognize the adapter. my mother board only has a single sata hook up or i would use that method. can you buy a splitter or is there a hookup on the mother board for another cable?             HELP

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That would all depend on how big the program installation files are, and how big your thumb drive is.

 

If you have an 8 GB or larger thumb drive, you should be OK.

 

Do them one at a time if you have to.

 

An entire Windows installation file is less than 4 GB in size, for example.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

If the hard drive you removed is a standard 3.5" desktop hard drive, is the the adapter you bought powered?

 

You need a powered hard drive enclosure to read a desktop hard drive--IDE or SATA.

 

A simple SATA to USB cable only works on notebook (2.5") hard drives.

HP Recommended

No, I bought it on amazon. Its just a Sata plug on one end to a USB plug. The book says the adapter requires no external power supply, as it is capable of recieving power from the USB Bus to which it is connected.I also got a microphone that i plugged in and it didn't read that, but i plugged my camera in and tho a window didn't pop up to ask me what I wanted to do, it showed in this pc.

HP Recommended

The only drives it can read without power are the notebook drives the size of the SSD you bought.

 

I have both, and the enclosure to read 3.5" hard drives has its own power source that you have to plug in to a wall outlet.

 

Guaranteed that is why it is not working.

 

Don't you have a portable hard drive you can transfer the files to by putting the original hard drive back in the PC?

 

It'll take you a couple of minutes to do that if you do.

HP Recommended

No I don't. Will a thumbdrive work after iI put the old hard drive back in? These are 2 programs I downloaded that I paid for.

HP Recommended

That would all depend on how big the program installation files are, and how big your thumb drive is.

 

If you have an 8 GB or larger thumb drive, you should be OK.

 

Do them one at a time if you have to.

 

An entire Windows installation file is less than 4 GB in size, for example.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.