cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
badbigdad
New member
1 0 0 0
Message 1 of 2
173
Flag Post

upgrade processor for Windows 11

‎06-28-2022 02:14 PM

HP Recommended
Product: HP ENVY Phoenix Desktop - 860-180st CTO
Operating System: Microsoft Windows 10 (64-bit)

I have an HP desktop that I want to upgrade to Windows 11. MS PC Health Check lists that my CPU, i7-6700k, is an approved CPU type, albeit with some restrictions as it seems conditionally supported, I have Secure Boot enabled and the TPM 2.0 is ready from UEFI  settings (verified via tpm.msc). I so not see what else I can do to install Win11. Is it that the CPU is an issue? Is there a different CPU that can be installed? I do not want to have to buy another PC.

Category:
Reply
1 REPLY 1
NonSequitur777
Level 9
1,892 1,884 218 610
Message 2 of 2
Flag Post

‎06-28-2022 02:23 PM - edited ‎06-28-2022 02:32 PM

HP Recommended

@badbigdad,

 

Welcome to our HP User Forum!

 

Unfortunately, your HP ENVY Phoenix Desktop - 860-180st CTO's chipset (Z170) as per https://support.hp.com/us-en/document/c04829055, is not compatible with any processors (8th gen and up) which, according to Microsoft, are W11 approved: https://www.cpu-upgrade.com/mb-Intel_(chipsets)/Z170.html.

 

The fastest CPU that can be fitted in your desktop is the i7-7700K.

 

However, you can easily upgrade to Windows 11 following @Paul_Tikkanen's directions: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Notebook-Update-Windows-10-1....

 

Hope this is helpful.

 

Kind Regards,

 

NonSequitur777

 

Dear fellow Forum member, I sincerely hope my response is helpful. If it is, please consider to click "YES" on the: "Was this reply helpful?" button. If my response answered your question, please indicate below as an "Accepted Solution".
Reply
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation