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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- upgrade ram from 8gb to 16gb

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07-10-2021 04:37 PM
I have a beats 23n010 touch screen all in one desktop. im an automotive designer/clay sculptor as well as aspiring content creator and i find it hard to run programs like photoshop, sketchbook pro, and screen recorder efficiently without the computer bogging down. i feel like upgrading my ram to a 16gb will resolve my issue. would someone be able to provide a link or info on the type of 16gb ram to get? or are there 2 slots to where i'll be able to just add one more 8gb ram card instead of buying a 16gb ram? thanks!
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07-10-2021 04:52 PM
Hi:
I guess it wouldn't hurt to install another 8 GB memory, chip, but the weak point for graphics processing in your PC is the onboard Intel HD graphics adapter, so I doubt that upgrading the memory will be a huge improvement.
Here is the Crucial memory report for your PC.
You can buy the 8 GB chip (first one listed) and put it in the empty slot.
Memory RAM & SSD Upgrades | hp - compaq | envy 23 | ENVY 23-n010 All-in-One | Crucial.com
Below is the link to the service manual.
Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)
07-10-2021 04:52 PM
Hi:
I guess it wouldn't hurt to install another 8 GB memory, chip, but the weak point for graphics processing in your PC is the onboard Intel HD graphics adapter, so I doubt that upgrading the memory will be a huge improvement.
Here is the Crucial memory report for your PC.
You can buy the 8 GB chip (first one listed) and put it in the empty slot.
Memory RAM & SSD Upgrades | hp - compaq | envy 23 | ENVY 23-n010 All-in-One | Crucial.com
Below is the link to the service manual.
Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)
07-15-2021 03:19 PM
Thank you for the information. I'll upgrade the ram just to be on the safe side. But I'll definitely look into upgrading the graphics adapter soon afterwards. Is there a link to buy and upgrade the graphics card?
07-15-2021 04:47 PM
You're very welcome.
Unfortunately, it would not be possible to upgrade the graphics adapter in that model.
HP Beats Special Edition 23-n010 All-in-One Desktop PC Product Specifications | HP® Customer Support
Under the graphics spec is this note...
- Motherboard does not support discrete graphics
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