wifi 6 upgrade for pavillion 570-p033w

[jbeem]

hi i am trying to upgrade the house to wifi 6 i cannot get this desktop to use the installed ax200 card. i have tried the card in a different desktop and it works fine. it recognizes the card but will not allow it to show up on network adapters in the wifi settings. there is a ! on the device in the device manager. i have read that prebuilt pcs only work with parts approved by the manufacturer, is that the case here? the card is made  by Ziyituod and the other desktop is self built. If i have to buy an approved part i would like to know how to identify one.

[Echo_Lake]

@jbeem
Thank you for posting on the HP Support Community.

After reading your post, I did go through the Product specifications of your product and found that you have Integrated Bluetooth 4.2 and Wireless LAN 802.11a/b/g/n/ac featuring Dual-band (2.4 GHz and 5.0 GHz) 1 x 1 technology installed on the PC. See the below configuration:

Click here: https://support.hp.com/in-en/document/c05382582 to know more about motherboard specifications, Lubin.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.