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A_Gayathri
HP Administrator
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Here is a more detailed guide to finding the serial number of your HP desktop:

Step 1: Check Physical Locations on the Desktop

  • Locate the Product Label: 
    The serial number is usually found on the product label on your desktop. Check the following areas:

    • Top: Gently inspect the top surface of your desktop.

    • Sides: Look on both sides of the desktop case.

    • Back: Check the rear panel where the ports are located, as labels are often affixed here.

    • Front: Some models might have the label on the front bezel.

Step 2: Use the HP System Information Tool

  • Access via Keyboard Shortcut:

    • Windows-Based Desktops:

      • Press and hold the Ctrl and Alt keys.
      • While holding them, press the S key.
      • Release all keys to open the HP System Information window where you can find your product's Serial Number alongside other details.

Step 3: Use HP Support Assistant

  • Opening HP Support Assistant:

    • Preinstalled: HP Support Assistant is preinstalled on new HP Windows computers. If not, you can download it from HP's website.

    • Finding the Serial Number:

      • Launch HP Support Assistant from your computer.
      • Navigate to your device's profile within the app.
      • The product information including the serial number will be available under sections labeled "Product name," "Serial number," etc.

Sources: Find product and serial numbers for HP PCs, printers, and accessories

Additional Tips

  • Video Instructions: HP offers video tutorials that explain how to find these identifying numbers. You can check out official HP Support videos for visual guidance.

  • Manual Retrieval: For some models, the product's documentation or user manual includes a section about finding serial numbers.

By following these detailed steps, you should be able to locate the serial number of your HP desktop, which is essential for troubleshooting, warranty services, and contacting HP support for any queries.

Need help or have any questions? Start a new discussion here and get the answers you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.