• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Prométhée
‎04-26-2021 12:42 PM
Views : 18,099
50% helpful (1/2)

Hello
This article is just for understanding how to use the HP Product Updates page
When looking for device drivers, there may not be anything available for your computer.
Sometimes it's just that you have to change the search parameters
Unfortunately sometimes the drivers were not developed for the version of the operating system, you will have to search otherwise, sorry, that is not the point here
go to the product page

drivers .gif

 

then select the Software, drivers ... page

Capture d’écran 2021-04-25 114847.png

 

For the test I am using windows 10, we can therefore see that there are no drivers

Capture d’écran 2021-04-25 115257.png

This is where there is often confusion.
you just have to change the options, although here there are no drivers for windows 10, this can be useful if you are

searching with another computer for example

 

drivers 1.gif


Here another model, but with the different versions of windows 10 available

drivers 2.gif

 

 

 

 

 

:LightBulb:We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

Was this article helpful? Yes No
Contributors
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.