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Prométhée
‎04-26-2021 12:42 PM
Views : 16,569
50% helpful (1/2)

Hello
This article is just for understanding how to use the HP Product Updates page
When looking for device drivers, there may not be anything available for your computer.
Sometimes it's just that you have to change the search parameters
Unfortunately sometimes the drivers were not developed for the version of the operating system, you will have to search otherwise, sorry, that is not the point here
go to the product page

drivers .gif

 

then select the Software, drivers ... page

Capture d’écran 2021-04-25 114847.png

 

For the test I am using windows 10, we can therefore see that there are no drivers

Capture d’écran 2021-04-25 115257.png

This is where there is often confusion.
you just have to change the options, although here there are no drivers for windows 10, this can be useful if you are

searching with another computer for example

 

drivers 1.gif


Here another model, but with the different versions of windows 10 available

drivers 2.gif

 

 

 

 

 

:LightBulb:We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

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