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HP Recommended
HP All-in-One PC 24-dp0000wa
Microsoft Windows 10 (64-bit)

после 3 раз неправильного ввода пароля 

появляется какой-то код, что с ним делать?  или надо отправлять его в тех-поддержку , для восстановления.

моноблок работает хорошо на 10 но на 11 

перейти не могу, надо в БИОСе дать разрешения trm

спасибо заранее за ответ

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.

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2 REPLIES 2
HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
HP Recommended

@nikvad ---   ‎after 3 times incorrect ‎‎ ‎‎password‎‎ entry‎, ‎some code appears, what to do with it? or you need to send it to tech support, for recovery.‎

 

‎all-in-one works well on 10 but on 11 ‎‎I can't go,

I need to give permission to trm in BIOS‎

‎thanks in advance for the reply‎

 

[The above is a translation to English of highlighted text within a Microsoft Edge window. Nice feature!]

 

In the past, one could contact HP Support, with that "code", and some proof of ownership (not a stolen computer?), and HP would give you a correct password.  Lately, I have seen a posting on this forum that HP Support has ended this service, 3 years ago.  Can you find the "Hardware Repair and Servicing" manual for your computer, on the HP Support web-site?

 

Он может идентифицировать все блоки перемычек на материнской плате, возможно, включая одну перемычку с 3 контактами, но с перемычкой, которая в настоящее время соединяет контакт №1 с контактом №2.

 

To comply with the "Rules of Participation" of this discussion forum, I cannot write anything more to help you. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.