-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- 1 short, 1 long beep - computer stopped working, need help s...

Create an account on the HP Community to personalize your profile and ask a question
08-03-2023 07:14 PM - edited 08-05-2023 10:40 PM
SPECS:
- HP PAVILION ELITE HPE 400y,
- OS: WINDOWS 10 PROFESSIONAL
- OLD: HP Pavilion Elite HPE-190A - 1TB Hard Drive Windows 10
- NEW: HP Pavilion Elite HPE-367C - 1TB Hard Drive
- OLD: 10GB RAM (2x4GB, 1x2GB) one slot is broken (https://www.ebay.com/itm/234089395489)
- NEW: DDR3 16GB Kit (2x8GB) 1600MHz (PC3-12800) CL11 Unbuffered Non-ECC 1.5V UDIMM 240 Pin
- OLD: PNY GeForce GF210 1024MB DDR3 PCIe Graphics Card
- NEW: PNY GeForce GF210 1024MB DDR3 PCIe Graphics Card VCGG2101D3XPB (replaced with same one)
The issue actually started after I temporarily installed Ubuntu OS on my HDD and then restarted my system.
It went into an endless cycle of diagnosing and restarting whenever I chose the restart system. I was going to use my Win10 CD to reinstall the OS but I couldn't find it so I just ordered a new hard drive.
Before the HDD came I had ordered 16GB of ram and inserted the ram. The computer still booted fine at this point. I wanted to make sure I had ordered the correct RAM and I did, no issues except the win10 diagnosing and asking me to choose to do something else or restart to see if the problem could be fixed.
I decided to test one of the ram sticks with the new ones and the monitor was black, with nothing on it at all. so I restarted my system and it made the 1 short, 1 long beep. Since it had done that previously when I upgraded the RAM I figured it was the same thing. I removed the ram and unplugged the desktop and went through the arduous journey of testing each stick of ram with the new ram and each slot with the old ram and the new ram. nothing changed.
I then looked up the beeps and couldn't come to any definite answer if it was the ram or the added video card. So removed the added video card and connected to the onboard VGA and it still beeped. I ordered a new graphics card but I don't think that is the issue. I read somewhere it could be the BIOS battery....?
Any advice is appreciated. I'm a web designer so I need my computer to make a living.