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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: 100% disk usage all the time!!

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02-14-2018 12:09 AM
Hello everyone.
From the first day I bought this laptop (last Christmas), it shows 100% disk usage most of the time, and it makes the laptop extremely slow and can't do anything, even simple internet navigating.
I don't have any external programmes which may affect the performance. (not even skype)
At the task manager, even 0.1MB/s of a Service Host or any program (like System, Windows update, and so on) can make the disk usage 100%.
I looked up the problem on the internet, but nothing was really helpful.
Please check this for me. Thanks!
02-15-2018 11:26 AM
I have the same issue with the Hp I5 bs599sa. It is contantly on 100% Disk usage, got it in December 2017 for my sons Xmas present and he can hardly use it. Will never ever get a HP again and will never recommend one either, my cheaper Dell is much better.
I've uninstalled McAfee with made no difference, not much else to uninstall, Office 365?
02-15-2018 12:20 PM
Measure, measure, measure.
Open the Windows "Task Manager".
Switch to the "Performance" tab.
Near the bottom of the window, click "Resource Monitor".
You can "drill-down" on the "Disk" tab, to see which files are active, and the bytes read/written per second to each of the files.
What program is accessing each file?
Click on the column-heading to sort the rows in each table, i.e., "bytes read per second", to put the "most-busy" files to the top of the rows.
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02-18-2018 02:33 PM
Just shows:
System
HPSF.exe
dllhosts.exe
Activehelathanalyzer
svhost.exe
Then loads HP based ones.
I would have expected that it would give numbers for bytes-read-per-second, and bytes-written-per-second, and more, including which files were being accessed.
Do you mean 'HPSF' or 'HPSA' ("HP Support Assistant") ?
Do you mean 'Active hel ath analyzer' or 'Active Health Analyzer' ?
Do you mean 'svhost' or 'svchost' ?
What happens to the percentage after you select 'ActiveHealthAnalyzer', and right-mouse-click to "terminate that task"?
Same question after you terminate HPSA ?
Does it reduce significantly?