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- 1903 update fails

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07-29-2019 07:34 AM
Update 1903 failed to install with error 0X8007042B 0X2000D "The installation failed in SAFE_OS phase with error during MIGRATE_DATA operation." I have tried DISM, SFC and removed the antivirus, could use some help with this one.
Solved! Go to Solution.
07-29-2019 10:39 AM - edited 07-29-2019 05:49 PM
Greetings,
Welcome back to the forum.
I am not a HP employee.
Check this Microsoft site (Link) for a possible solution. the secondary 0X2000D identifier in your error versus the site error 0X4000D identifier only changes where the error is happening. Your error is the SAFE_OS phase, the linked error example is happening in the OOBE_BOOT phase
It looks like you have a file, application, or driver that can't be migrated during the SAFE_OS phase. You would have to check the logs, find the issue, and remove it.
I would suggest to only connect a monitor, keyboard, and mouse during the upgrade or clean installation.
Added thoughts:
Usually WIFI and Bluetooth devices and drivers can cause update problems.
It could even be a printer driver.
Regards