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‎10-05-2025 08:08 PM

HP Recommended
Product: HP All-in-One - 22-c0015t
Operating System: Microsoft Windows 10 (64-bit)

Lost power during reimage network reimage no longer supported.  How do I obtain the operating system so I can do a restore

Thanks

Tom

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2025 09:46 PM

HP Recommended

Hi, Tom:

 

HP retires support for the Cloud recovery tool once the PC reaches 5 years of age.

 

You can reinstall W10 by making a bootable USB recovery drive with the Microsoft media creation tool.

 

Download Windows 10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

HP All-in-One - 22-c0015t Software and Driver Downloads | HP® Support

 

 

The only place I know of where you can buy a HP USB recovery drive would be from this vendor at the link below:

 

Computer Surgeons - Windows 10 Home Recovery Kit Part Number L21631-002 For AiO PC Model Number 22-c...

View solution in original post

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3 REPLIES 3

‎10-05-2025 09:46 PM

HP Recommended

Hi, Tom:

 

HP retires support for the Cloud recovery tool once the PC reaches 5 years of age.

 

You can reinstall W10 by making a bootable USB recovery drive with the Microsoft media creation tool.

 

Download Windows 10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

HP All-in-One - 22-c0015t Software and Driver Downloads | HP® Support

 

 

The only place I know of where you can buy a HP USB recovery drive would be from this vendor at the link below:

 

Computer Surgeons - Windows 10 Home Recovery Kit Part Number L21631-002 For AiO PC Model Number 22-c...

1 person found this reply helpful
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‎10-06-2025 04:34 AM

HP Recommended

Paul

 

Thank you for that unbelievably quick response.  It is exactly what I need.

 

Tom

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‎10-06-2025 06:00 AM

HP Recommended

You're very welcome, Tom.

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