• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-07-2018 05:08 AM

HP Recommended
Product: 500-045EO
Operating System: Microsoft Windows 10 (64-bit)

A Microsoft Community forum editor tells me that my PC is not compatible with Windows 10, saying that HP doesn't have Windows 10 drivers for this PC, without mentioning any one specifically. I note that the HP product page for driver support only offers Windows 8 as possible Windows versions, so maybe she's right?

What can be the consequences of this problem? I have noted that it wasn't possible to use HP Support Assitant to contact HP support.  It just said an error had occurred and try again, so maybe that's one consequence, but is there anything more serious that could occur?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-07-2018 05:31 AM

HP Recommended

The system can run Windows 10.  dont worry about drivers as most of the important ones will download through Windows Update.  If any drivers dont download then find the Hardware ID of the missing driver and google it and you should be able to find the driver for it.  

Please remember to select the answer

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-07-2018 05:31 AM

HP Recommended

The system can run Windows 10.  dont worry about drivers as most of the important ones will download through Windows Update.  If any drivers dont download then find the Hardware ID of the missing driver and google it and you should be able to find the driver for it.  

Please remember to select the answer
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.