• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP all in one 20-r012in
Microsoft Windows 10 (64-bit)

-after updating bios , I don't know if it completed installing I was away for 10seconds or so..when I returned pc started beeping..so.i switched off and restarted again(that was a mistake ig?)

 

I changed my HDD to SSD and added another 4gb Ram to my HP all in one 20-r012in

-booted windows 10 fine

-to install the required drivers,I downloaded hp supportassistant,it downloaded BIOS update and asked me to restart

-i tried windows+b combo,clear CMOS by jumper

-This is the only screen I get(image attached)

- if u suggest installing bios via USB what version of bios should I download 

Screenshot_2020-12-02-00-30-39-39.jpg

 

-Image link https://ibb.co/D9DVkc3

 

 

 

 

 

 

 

 

 

 

2 REPLIES 2
HP Recommended

Screenshot_2020-12-02-00-30-39-39.jpg

HP Recommended

@Bazz27

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/bph07107

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.