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‎11-25-2024 10:47 AM

HP Recommended
Product: HP ENVY Desktop - 750-467c
Operating System: Microsoft Windows 10 (64-bit)

I am looking to upgrade to Windows 11, but the processor (Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41 GHz) is not compatible for the upgrade.  Where can I find/get a list of compatible CPUs for the HP 828A MoBo to see what my options are?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2024 08:47 AM

HP Recommended

Exactly, you can't put an 8 th generation CPU compatible with windows 11, in a PC that uses 6 th generation processors are different chipset. That CPU change does not exist.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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5 REPLIES 5

‎11-25-2024 11:20 AM

HP Recommended

Hi @RickyLan 

 

No, it is not possible to upgrade the processor to support windows 11

 

https://youtu.be/P6gFIY8ESog

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
How to install Windows 11 24H2 on supported and Unsupported PC's
How to install Windows 11 24H2 on supported and Unsupported PC's
youtu.be/P6gFIY8ESog
In this video I will showing how to install windows 11 24h2 on supported and unsupported PCs Commands: dism /online /get-intl setupprep.exe /product server Subscribe! ▶https://www.youtube.com/@ranphilstech #windows11 #howto
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‎11-26-2024 08:43 AM

HP Recommended

Just to be absolutely clear, you are saying there is no CPU that fits the HP 828A MoBo that is Windows 11 complaint?

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‎11-26-2024 08:47 AM

HP Recommended

Exactly, you can't put an 8 th generation CPU compatible with windows 11, in a PC that uses 6 th generation processors are different chipset. That CPU change does not exist.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎11-26-2024 08:58 AM

HP Recommended

Well, poop. Thank you for the quick responses. I'll watch the video you posted and see if that is something I want to try or not.

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‎11-26-2024 09:00 AM

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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