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‎09-11-2024 12:11 PM - edited ‎09-11-2024 12:12 PM

HP Recommended
Product: HP EliteDesk 800 G5 Desktop Mini PC

I thought I was downloading Server Manager (https://www.microsoft.com/en-us/download/details.aspx?id=8053) but inadvertently downloaded the Microsoft Server 2022 (Desktop Evaluation version) operating system (https://www.microsoft.com/en-us/evalcenter/download-windows-server-2022).  Now, my operating system functions like it's 20 years old.  I'm assuming my original OS was erased, but if it's recoverable, I'd love to know how to restore it.  Otherwise, if anyone has advice on how to wipe the hard drive in preparation to re-install Windows 11, I'd appreciate the help.  😕

Category:
1 REPLY 1

‎09-11-2024 12:29 PM

HP Recommended

Hi @Purple_Hat 

 

You can use Cloud recovery to download the original factory operating system.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

download for here

 

HP EliteDesk 880 G5 Tower PC Software and Driver Details

 

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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