Forum Posts

Questions & Concerns about Cloud Recovery

Hello people, I have questions regarding HP's Cloud Recovery system.   For some background information, I wanted to factory reset my laptop, but it won't allow me as I believe there are corrupted or missing files that prevent me from doing so (I thin...

Henrii_ by New member
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I have a laptop HP ENVY x2 - 12-e091ms Serial no <Removed> Product no 3SR51UA, need OS Recovery med

I have a laptop HP ENVY x2 - 12-e091ms Serial no <Removed_Do not include the product serial number or any private information> Product no 3SR51UA, need OS Recovery media, when I try HP Cloud Recovery tool and put product no in search option then show...

windows did an update and restart on my laptop last saturday. when I checked it, everything was gone

windows did an update and restart. When I checked afterward, everything I had on the desktop was gone. My photo folder was empty. I am unable to access my files. I have seen some of them, but the Windows button doesn't work, the search feature doesn'...

joco53 by New member
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Bitlocker

I am trying to enter the recovery key but I have forgot the Microsoft email id as well as phone number which I have used so I want the recovery key please tell

network boot to reimage

I inherited this unit from my dad and I am trying to reimage it for his great granddaughter.  It did reimage ok but do to a power outage before I configured it the image is corrupt and it fails the repair.  I am attempting to reimage from thee cloud ...

MaineTom by New member
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Battery issue

after laptop charged the charging percentage stays same until the battery gets dry and automatically without any indication of low battery my laptop is getting off 

varsha_4 by New member
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windows 11 recovery tool

I have HP ENVY Desktop - 795-0137cb and am currently running Windows 10 I've used the recovery tool several times when I tried the beta windows 11 and found things not to my liking. I'm ready to try 11 again and was wondering if there is a recovery t...

I need help accessing my Windows 11 desktop. It keeps asking for an admin password, which I don’t ha

I need help accessing my Windows 11 desktop. It keeps asking for an admin password, which I don’t have. I tried changing the password, but the sign-in options don’t show a password field. I also tried disabling “Allow only Windows Hello sign-in,” but...

USB recovery software

hi I'm missing my Windows 7 operating system and I'm trying to connect to the internet but it's kind of hard with no operating system I was wondering if anybody could help me so I can download or pay for some recovery software. sorry about the run on...

JamBeem by New member
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Lost Password locked out of MS Windows 10

accidently dropped sign on PIN #, lost password, MS Windows 10 locked computer. Used several options trying to reset password. even waited 3 months before trying reset password. purchased recovery disk, will not boot. I've tried so many ways to try a...

ChetSar by New member
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