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‎10-05-2019 09:01 AM

HP Recommended
Product: HP Slim Desktop 290-p0046

I ran the HP update yesterday and had a system failure. Now I am trying to log in to reset the PC through the administrator page and have lost the password. Any help on bypassing this would be appreciated. 

1 REPLY 1

‎10-05-2019 11:54 AM

HP Recommended

@CFRMission

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

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