• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

@Bachlor

 

You're welcome!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Try Ctrl-F10 on boot

HP Recommended

Sorry it doesn't work there is no Advanced settings displayed

HP Recommended
Need help. I cannot enter advanced BIOS settings for all 4 integrated video cards to work. BIOS F.17

Need help. I cannot enter advanced BIOS settings for all 4 integrated video cards to work. When entering the BIOS, there is no Advanced, while with 8GB VRAM (4x 2GB VRAM) only 2GB VRAM is allocated. What did I pay 1000 USD for? If only 1 video card out of 4 works in a laptop under warranty? How do I enter BIOS and enable others? Where is Advanced? Neither f10 + a works. 

IMG_20201013_160824.jpgIMG_20201013_160550.jpgIMG_20201013_153013 (1).jpgIMG_20201013_153013.jpgIMG_20201013_160758.jpgIMG_20201013_160816.jpg

HP Recommended

@Dmitry00007

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

To assist you better provide me with the complete Notebook model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Noe: HP Consumer Pc’s uses a customized BIOS setting (Tattooed BIOS) of which some features including overclocking and increasing the VRAM are locked.


This is done in the best interest of safeguarding the PC for the optimal performance and not to cause any extensive component failure.


To conclude, the VRAM on your PC is already shared with a specific value and its locked and cannot be changed.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

 

My model:

HP Laptop - 15s-eq0005ur

Serial 5CD0012MPX

HP Recommended

In addition to the question:
2GB VRAM used
in total with the purchase of 9GB VRAM
11.jpg

HP Recommended

The HP Laptop - 15s-eq0005ur is a Consumer Notebook so there is no option in BIOS to change the VRAM

 

As mentioned earlier the the VRAM on your PC is already shared with a specific value and its locked and cannot be changed. This is done in the best interest of safeguarding the PC for the optimal performance and not to cause any extensive component failure

 

But you can increase the Virtual Memory.

 

  1. Open Settings.
  2. Click on System.
  3. Click on About.
  4. Under the "Related settings" section, click the System info option.

  5. Click the "Advanced system settings" option from the left pane.

  6. Click the Advanced tab.
  7. Under the "Performance" section, click the Settings button.

  8. Click the Advanced tab.
  9. Under the "Virtual memory" section, click the Change button.

  10. Clear the Automatically manage paging files size for all drives option.
  11. Select the Custom size option.
  12. Specify the initial and maximum size for the paging file in megabytes.

Thank you

 

KrazyToad
I Am An HP Employee

HP Recommended

Hello,

on page https://support.hp.com/au-en/document/c01612362 there is information, that in advanced settings is option to turn on keyboard backlight. 

I have BIOS F.13. In this version there is no advanced tab. How to turn backlight option on?

My BIOS look like on this hp simulator: http://h10032.www1.hp.com/ctg/Manual/c06527734

 

HP Recommended

On my sys, only BIOS v F.10 had the Advanced tab. I think it was an accident because almost immediately, they released F.11 which again masked it. However, nothing on that tab dealt with backlight. On my sys, FN+F5 key combo toggles the keyboard light on, dimmer, and off. I never saw a Bios setting for it as many users use it interactively. HTH

 

Oh, and BTW, there IS an option in BIOS as to whether or not to have the F keys perform with the special meaning by default, or to enable the FN+F-key to activate. So that keyboard backlight could be reached by just pressing F5 or FN+F5 depending on your BIOS setting. See the Configuration Page of the BIOS and in your case it says ACTION Keys. If enabled, I beleive you do not use the FN key. If Disabled, you DO need it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.