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Bachlor
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Advanced settings in Bios

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Hp pavillon
Microsoft Windows 7 (64-bit)

Hello ,

I want to activate the AHCI i my PC so i need to enter the advanced settings in the Bios and set the IDE to AHCI , i could't do that because i didn't find advanced in the menu , i tried F10 , F10+A , Fn+tab 3 times and reboot into Bios , etc.....

The version of my Bios is F.17 HP insydeH20 rev 3.5

Can you help me please ?

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The_Fossette
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@Bachlor

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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The_Fossette
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@Bachlor

 

I reviewed your post and I understand that you are unable to enter the advanced settings in the BIOS.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that there are no advanced settings in the BIOS or a hidden BIOS menu. The options that you see when you enter the BIOS are the only settings you can change or modify.

 

There's no way of resetting or changing these settings via HP articles or assistance,

You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Bachlor
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Hello ,

Thank you very much for replying , the problem is i want to activate the Ahci protocol because when i install the sata driver the windows will not start and request the recovery, what should i do ?

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The_Fossette
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@Bachlor

 

Help me with the product number of your computer and I will check whether your computer supports SSD.

 

Cheers!

The_Fossette
I am an HP Employee

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Bachlor
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Thank you very much, ok  the model is Hp pavillon dv6 Notebook ,start date is 26/03/2010
Bios version F.17, vendor is insydeH20 rev 3.5.
Menu displays Main, Security, diagnostics and system configutation.

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Bachlor
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Product number is WS540EA#AB6

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The_Fossette
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@Bachlor

 

Thank you for the information.

 

As per the service guide for your computer, SSD is not supported on your computer. 

 

Refer to the below link for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c01860375

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Bachlor
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Thank you for your informations , but, there is no relation with SSD , if you take a look at the document you will see "controllleur sata AHCI " , i want to update this driver because when i update it the OS doesn't start and request a recovery, that's the problem. Thank you

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The_Fossette
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@Bachlor

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Bachlor
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Thank you sir

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