After update windows pc not working

[Asim83]

Hp all in one 

product I’d-3YOT5PA#ACJ

MODEL-24-df1668in

serial no-[edited]

[zoey7886]

@Asim83, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP All-in-One Not Working After Windows Update! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP All-in-One Model: 24-df1668in has stopped working after a Windows update, you can follow these steps to troubleshoot and resolve the issue:

1. Check Windows Update Compatibility

Ensure that the latest Windows update is compatible with your computer. Sometimes, new updates might introduce compatibility issues. Visit the HP Customer Support website at https://support.hp.com to check for any notices regarding compatibility issues with recent Windows updates.

2. Restart Your Computer

Perform a simple restart to resolve minor software glitches that may have occurred during the updates.

3. Try a Hard Reset

• For a Notebook: Turn off the computer, disconnect all external devices, disconnect the AC adapter, and remove the battery (if applicable). Press and hold the power button for 15 seconds. Reconnect the battery and AC adapter, then turn the computer on.
• For an All-in-One Computer: Turn off the computer, disconnect all external devices, and hold the power button for 15 seconds. Reconnect the power cable, and turn the computer on.

4. Roll Back Windows Update

If your system issues started immediately after a Windows update, rolling back to the previous version might resolve the problem.

• Using Windows Settings:
  • Go to Settings -> Update & Security -> Windows Update -> View update history -> Uninstall updates.
  • Select the most recent update and click Uninstall.
• System Restore:
  • Open Control Panel -> System and Security -> System -> System Protection.
  • Click System Restore, choose a restore point prior to the update, and follow the prompts.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,