All in one doesn’t show login box on home screen, so can’t open computer programs

[reconbro152]

All in one pavilion AMdA6

[praveen196]

@reconbro152 Welcome to HP Community!

Please provide the correct product number. Also, let us know which operating system you are using.

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HTTP://support.hp.com/us-en/document/c03754824

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[HaywardT]

HP 20 all in one pc.

20-c 023w

product number- V8p88aa#aba 

the background is showing with no log in screen. 
This desktop has been giving me problems since I purchased it.  It is extremely slow. I didn’t feel like returning it after setting it up.

[praveen196]

@HaywardT

Thank you for the update.

I understand that you are unable to login since the Login Box does not show up.

I'd like to help.

I see that you have already attempted a System Restore which failed.

I appreciate you attempting this crucial troubleshooting steps.

Let's try restarting the Notebook in Safe Mode.

- Shut Down the Notebook. Upon restarting keep tapping the F11 key every one sec

- On the Choose an option screen, tap or click Troubleshoot.

- Tap or click Startup Settings. If you don't see Startup Settings, tap or click Advanced options, and then tap or click Startup Settings.

- Tap or click Restart, and then wait while your computer restarts.

- On the Startup Settings screen, Choose Safe Mode with Command Prompt and restart.

- Copy and paste the below command and press Enter.

                net user administrator /active:yes

- Close the Command Prompt.

- Try to login though Built-in Administrator and create a New User Account.

- Then restart your Notebook and try logging into the new Account

You can refer to this Microsoft Forum Link

Let me know how it goes.

Have a  nice day!!