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Henchelle
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Message 1 of 3
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Audio on my volume control on my task bar is not working.

HP Recommended

Audio on the volume control of my task bar is not working. I uninstall and install upgraded drive and the problem exist. I have 3 main issues since three days ago.

1. My keypad on my keyboard is unresponsive

2. Prompt says: No audio input nor output installed. even though I have uninstalled and reinstalled it in Device Manager. It is still unresponsive.

3. The printer only prints half of the information on half a page. This happens right after I finished printing some envelopes.

 

Can someone assist me here please?

 

2 REPLIES 2
Henchelle
Author
New member
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Message 2 of 3
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HP Recommended

I guess no one can fix the problems. I'll just have to take it to Best Buy Geek Squad. HP is of no assistance. Will not buy another HP product.

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praveenbv
HP Support Agent
HP Support Agent
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Message 3 of 3
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HP Recommended

Hi@Henchelle, Welcome to the HP Support Community!

  

We reviewed your post and I understand that the audio issue.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

  1. Turn off your HP laptop.
  2. Disconnect all external devices (printers, USB drives, etc.) from your computer.
  3. Remove all recently added internal hardware.
  4. Press the Power button to switch your HP laptop on.
  5. Once your unit starts booting, immediately press the F11 key. Repeatedly press it until you see the Choose an Option screen.
  6. Select Troubleshoot.
  7. Choose Reset this PC.
  8. You can either opt to keep your files or to remove everything.
  9. Select Keep My Files when you want to retain your data. Once you click Reset, your operating system will be reinstalled. The process may take a while.
  10. Choose Remove Everything when you want to remove all your personal files.
  11. You can opt to remove everything solely on the drive where your operating system is installed. On the other hand, you can click All Drives when you do not want to retain any data.
  12. You can also fully clean the drive you selected or just remove your files.
  13. Click Reset.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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