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HP Recommended
HP Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

Hello ! Lately, I have been facing this issue with my laptop. It automatically shuts down without any warning, Despite having a good battery at 90% or 70%.  The laptop won't switch on again until the AC Adapter is plugged in.   The battery does not reduce upon reboot after such of automatic shut down. It is also fully updated with windows 10 updates. Kindly suggest a solution to this issue as it is extremely problematic while working.

 

Thank you.

Amee

 

 

1 REPLY 1
HP Recommended

There is a discussion here about the same problem and a battery calibration was required.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Calibration/td-p/69656...

 

HTH

 

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