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‎01-05-2022 02:44 AM

HP Recommended
Product: HP Laptop 15-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello ! Lately, I have been facing this issue with my laptop. It automatically shuts down without any warning, Despite having a good battery at 90% or 70%.  The laptop won't switch on again until the AC Adapter is plugged in.   The battery does not reduce upon reboot after such of automatic shut down. It is also fully updated with windows 10 updates. Kindly suggest a solution to this issue as it is extremely problematic while working.

 

Thank you.

Amee

 

 

Category:
1 REPLY 1

‎01-05-2022 09:37 AM

HP Recommended

There is a discussion here about the same problem and a battery calibration was required.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Calibration/td-p/69656...

 

HTH

 

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