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- HP Community
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- Re: Back up Smart Hard dlDisk

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06-08-2020 11:20 AM
Hi
Something happened with my computer about the smart hard disk error, the thing is that supposedly there is a way to back up all the stuff, but I don't know how, and with the all self study guides, I cannot lose that!
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06-08-2020 11:25 AM - edited 06-08-2020 11:28 AM
If the computer still functions, then you can make a backup of the data. That is assuming the hard drive has not failed completely. If the computer does not work, you most likely will need a tech to recover the data.
Please explain more completely what has happened and what you have done.
The hard drive will need to be replaced, so plan on that as a first step. Keep the old drive safe. Then once the failed drive is out, come back for continuing care and help.
I'm not an HP employee.
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06-08-2020 11:25 AM - edited 06-08-2020 11:28 AM
If the computer still functions, then you can make a backup of the data. That is assuming the hard drive has not failed completely. If the computer does not work, you most likely will need a tech to recover the data.
Please explain more completely what has happened and what you have done.
The hard drive will need to be replaced, so plan on that as a first step. Keep the old drive safe. Then once the failed drive is out, come back for continuing care and help.
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
06-08-2020 05:08 PM
If the computer still works OK, then make a backup of all the data you want to save. Save it to an independent media IE: external flash drive, external hard drive, DVD or BluRay. Do it immediately.
Assuming you are asking about this because a SMART warning appeared about the hard drive.
I'm not an HP employee.
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