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EmilyBarrantes
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Back up Smart Hard dlDisk

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HP 14-AC134

Hi

Something happened with my computer about the smart hard disk error, the thing is that supposedly there is a way to back up all the stuff, but I don't know how, and with the all self study guides, I cannot lose that! 

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TheOldMan
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If the computer still functions, then you can make a backup of the data.  That is assuming the hard drive has not failed completely.  If the computer does not work, you most likely will need a tech to recover the data.

Please explain more completely what has happened and what you have done.

 

The hard drive will need to be replaced, so plan on that as a first step.  Keep the old drive safe.  Then once the failed drive is out, come back for continuing care and help.


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TheOldMan
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If the computer still functions, then you can make a backup of the data.  That is assuming the hard drive has not failed completely.  If the computer does not work, you most likely will need a tech to recover the data.

Please explain more completely what has happened and what you have done.

 

The hard drive will need to be replaced, so plan on that as a first step.  Keep the old drive safe.  Then once the failed drive is out, come back for continuing care and help.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

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EmilyBarrantes
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Still turns on

I have not touched anything, just because I know nothing about this, so I preferred look for a solution on the network

Something I can do? 

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TheOldMan
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If the computer still works OK, then make a backup of all the data you want to save.  Save it to an independent media IE: external flash drive, external hard drive, DVD or BluRay.  Do it immediately.

 

Assuming you are asking about this because a SMART warning appeared about the hard drive.


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EmilyBarrantes
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Yes, appeared a text about an error and doing a back up, but I didn't know if I could really save something of it, thank you! 🙂 

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