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10-26-2023 03:19 AM - edited 10-29-2023 10:50 PM
As we increasingly rely on remote support solutions, I'm curious about your approaches to maintaining a secure environment without compromising accessibility for end-users. Through Mcdvoice homepage, customer or participant can give his honest opinion (positive or negative feedback) to improve product quality, service, store quality & norms. https://mcdvoice.support/ What tools, policies, or best practices have you implemented to strike this balance effectively?
10-28-2023 02:01 PM
Hi @norafateh,
Welcome to the HP Support Community
I understand you are facing an issue with your Balancing Security and Accessibility in Remote Desktop Support. Not to worry I will help you to get a resolution to resolve the issue.
This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
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Gaya1239 – HP Support.