Battery drains quick fast

[S311]

Product : HP Laptop 14s-dq2xxx

11th Gen i3 processor 

My PC's battery is draining very fast and its only been 2 years since I am using it . Battery runs out from 100 to 0 percent in just less than an hour at min brightness and battery saving settings also there are some charging related issues , I plug it on to charge when battery reaches around 15% then it shuts down automatically and also gets full charge in just 5min but when  I think of using it then it drains battery at a drastic rate every min battery runs  out so please reach me out through mail or reply me with some suggestions that what should I do next in order to makes its performance and battery better.

[VikramTheGreat]

Hi @S311,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand that your HP Laptop 14s-dq2xxx with an 11th Gen Intel i3 processor is experiencing severe battery issues—rapid drainage, false full charge, and sudden shutdowns. I know how important reliable battery performance is, and I’ll help guide you through the next steps.

1. Run HP Battery Check

HP provides a built-in tool to test your battery health:

• Download and install HP Support Assistant:
  🔗 HP Support Assistant
• Open the app and go to Battery Check
• It will give you a battery status and a Failure ID if the battery is faulty

🔗 HP Battery Check: Fix laptop battery not charging | HP® Support

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat