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‎05-20-2026 12:44 AM - edited ‎05-20-2026 12:44 AM

HP Recommended

 

we have check the system bios file has been curated

 

 

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1 REPLY 1

‎05-21-2026 07:38 AM

HP Recommended

Hi @1N130907S3,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.
 

Thank you for the update. Could you please elaborate a little more on what you mean by:

  • “The system BIOS file has been curated”

To help us understand the issue properly, please share:

  • A clear image/photo of the exact error screen,
  • Or the full error message currently appearing on the laptop.

Also, let us know:

  • Does the laptop power ON normally?
  • Are you able to enter:
    • BIOS using F10,
    • Or HP Diagnostics using F2?
  • Did this happen after:
    • A BIOS update,
    • Battery drain,
    • Or sudden shutdown?

Once we can see the exact screen/error, we can check further and help determine whether this is:

  • BIOS corruption,
  • Storage issue,
  • Or Windows boot corruption.

 

Take care and have an amazing day!

I'm an HP Employee.


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