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‎10-11-2018 05:26 PM

HP Recommended

"Error. The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options."

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‎10-11-2018 10:30 PM

HP Recommended
@Murph007 wrote:

"Error. The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options."

Did you enter the 25-character product-key on the decal stuck to your originally-Windows-7 computer ?

 

Also, see:  Windows 7 64 Bit Recovery Kit C4G69AV For HP Pavilion HPE Desktop PC Model Number h8-1213c

 

to purchase a copy of the original HP-modified version of Windows 7 64-bit

 

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‎10-12-2018 08:11 PM

HP Recommended

Id really like to avoid paying more money at this point. Id just like to use Windows 10 that I bought with my new Hard drive. 

 

I used the windows key that is stuck on the side of my pc. It was explained to me before, that an os preinstalled on a manufactured computer would not be able to be used again.  Otherwise I would have just installed Windows 7 again.

 

Thanks for your time.

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‎10-13-2018 11:25 PM

HP Recommended

> I used the windows key that is stuck on the side of my pc.

> It was explained to me before, that an os preinstalled on a manufactured computer would not be able to be used again.  

> Otherwise I would have just installed Windows 7 again.

 

That product-key allows you to install Windows onto the "same" computer, as many times as you want.

Note that Microsoft allows a bit of leeway: changing a disk-drive does not make it a "non-same" computer.

Adding RAM does not make it a "non-same" computer.

Changing the CD/DVD device does not make it a "non-same" computer.

Doing all three of the above does not make it a "non-same" computer.

Changing a network adapter (which usually means changing the entire motherboard), AND changing some other components PROBABLY makes it a "non-same" computer.

 

Microsoft has a "points" system -- score too many points, and you have a "non-same" computer.

 

Compare to the scoring-system for show-horse jumping -- one or two "faults" may prevent you from winning, while scoring too many faults will prevent you from winning.

 

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