• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pro 3330 MT
Microsoft Windows 10 (64-bit)

my bios AMI 8.07 .. How can I change this  because it caused me a lot of problems in RAM ??

 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

> it caused me a lot of problems in RAM ...

 

Please give specific details of those problems.

 

Also, download the "free" version of a RAM testing program: http://www.memtest86.com/download.htm

and test your RAM, one stick at a time.

 

In my opinion, updating BIOS is never the first thing that I would do, when trouble-shooting.

 

View solution in original post

9 REPLIES 9
HP Recommended

> it caused me a lot of problems in RAM ...

 

Please give specific details of those problems.

 

Also, download the "free" version of a RAM testing program: http://www.memtest86.com/download.htm

and test your RAM, one stick at a time.

 

In my opinion, updating BIOS is never the first thing that I would do, when trouble-shooting.

 

HP Recommended

The problem is suddenly two months ago the computer does not work just the spin fan I tried a lot to know the problem but without interest I did the lifting of the patch to reset the settings as in the past usually to work but when I do the tuning and working it back the same problem took the machine to the service center Replace the HP RAM 2GB but I want to make RAM bigger I tried a lot of ram but do not just work with this ram works normally and tried to add another RAM only one works when the device is running !!!

HP Recommended

> Replace the HP RAM 2GB but I want to make RAM bigger I tried a lot of ram but do not just work with this ram works normally and tried to add another RAM only one works when the device is running !!!

 

That's a quite-different question.  What are the specifications for the current RAM (speed? size? chips per side?).

What are the specifications for the "new" RAM (speed? --- you can use "faster" RAM.  size?  chips per side?).

 

Exactly what is the model-number?  With that information, you can search at  http://support.hp.com to find the specifications of which RAM is compatible with your motherboard.

 

HP Recommended

Before the problem the RAM was 8GB and now only 2GB because only with this ram works the normal computer ?! When I want to change RAM to larger capacity I do not work and try a lot of RAMs. This only means the computer works with 2GB !!

HP Recommended

> Before the problem the RAM was 8GB and now only 2GB because only with this ram works the normal computer ?! 

> When I want to change RAM to larger capacity, I do not work and try a lot of RAMs.

 

Exactly what is the model-number of your computer? 

With that information, you can search at  http://support.hp.com to find the specifications of which RAM is compatible with your motherboard.

 

When you started, how many sticks were inserted to give 8 GB of RAM?

What was the labelling on each of those sticks?

 

What is the labelling on each of the stick(s) that give 2 GB of RAM?

 

 

 

HP Recommended

The problem is not in ram The problem IN BIOS I want to update or change But this is the problem I have all RAMs working and tried in other devices and sometimes working in my computer . but with RAM 2GB just that RAM Working normal ??

the labelling on each of the stick(s) that have 2GB of RAM? 10600U 1333

i use other ram 4GB 10600 1333 is not working ???

HP Recommended

Finally the BIOS 8.06 has been switched to the old version and now all RAMs is running good because .. now I have 8GB RAM ..

thanks

HP Recommended

 i use program ( hp SoftPaq Download Manager ) to fix my problems 🙂

HP Recommended
Hi,
I have the same problem. Please can you tell me how did you downgraded your bios? I have already installed hp soft paq download manager. 👐
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.