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11-17-2022
07:54 AM
- last edited on
11-17-2022
12:14 PM
by
MayS
Hi,
I purchased this HP All-in-One PC 24-df1000i (30J69AV) on July 15th 2021. Some days ago BitLocker got enabled by HP and it is unusable.
Raised the complaint with HP support but was helpless. Also tried to format the system and reinstall the OS. HDD is not working
Thanks & Regards
[Personal Information Removed]
11-17-2022 12:15 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MayS.