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‎11-15-2019 01:55 PM

HP Recommended
Product: 24-n020qe
Operating System: Microsoft Windows 10 (64-bit)

My Windows 10 crashed about a week ago and I ended up reloading the original operating system.  It runs, but now when I go to Settings > Update & Security the screen is blank and is frozen.  Other parts of Settings such as Devices, Time & Language, work fine.  The only one that does not work Update & Security.

Any suggestions for how to fix this?

2 people had the same question
1 REPLY 1

‎11-18-2019 09:34 AM

HP Recommended

@BruceOmega,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the Windows update page is blank and you are unable to install the updates.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you download and run the Windows update troubleshooter from the below link, and it will automatically fix the Windows update related issues.

 

https://support.microsoft.com/en-in/help/4027322/windows-update-troubleshooter

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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