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Message 1 of 2
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Blank Windows Update Page

HP Recommended
Microsoft Windows 10 (64-bit)

My Windows 10 crashed about a week ago and I ended up reloading the original operating system.  It runs, but now when I go to Settings > Update & Security the screen is blank and is frozen.  Other parts of Settings such as Devices, Time & Language, work fine.  The only one that does not work Update & Security.

Any suggestions for how to fix this?

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community!


I reviewed your post and I understand that the Windows update page is blank and you are unable to install the updates.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you download and run the Windows update troubleshooter from the below link, and it will automatically fix the Windows update related issues.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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