cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
568
Flag Post

Blank Windows Update Page

HP Recommended
24-n020qe
Microsoft Windows 10 (64-bit)

My Windows 10 crashed about a week ago and I ended up reloading the original operating system.  It runs, but now when I go to Settings > Update & Security the screen is blank and is frozen.  Other parts of Settings such as Devices, Time & Language, work fine.  The only one that does not work Update & Security.

Any suggestions for how to fix this?

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
26,049 26,035 1,725 2,378
Message 2 of 2
Flag Post
HP Recommended

@BruceOmega,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the Windows update page is blank and you are unable to install the updates.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you download and run the Windows update troubleshooter from the below link, and it will automatically fix the Windows update related issues.

 

https://support.microsoft.com/en-in/help/4027322/windows-update-troubleshooter

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation