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‎03-20-2020 04:10 PM

HP Recommended
Product: HP Pavilion a1610n
Operating System: Microsoft Windows 7 (32-bit)

I have an HP Pavilion a1610n that I have not used for at least two years.  It was working fine when I disconnected everything.  I connected the monitor and I only get the blue HP screen.  I can not enter the menu screen because my HP keyboard and wireless mouse are also not responding.  I've disconnected and reconnected everything a few times and nothing changes and yes, I have a fresh battery in my mouse.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2020 01:23 AM

HP Recommended
Maybe there is a problem with the computer motherboard, you can take it to a nearby repair shop

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2 REPLIES 2

‎03-21-2020 01:23 AM

HP Recommended
Maybe there is a problem with the computer motherboard, you can take it to a nearby repair shop
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‎03-21-2020 01:25 AM

HP Recommended
Maybe there is a problem with the computer motherboard, you can take it to a nearby repair shop.
Was this reply helpful? Yes No
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