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kzm0731
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Message 1 of 3
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Solved!

Blue HP Screen and keyboard & mouse not responding

HP Recommended
HP Pavilion a1610n
Microsoft Windows 7 (32-bit)

I have an HP Pavilion a1610n that I have not used for at least two years.  It was working fine when I disconnected everything.  I connected the monitor and I only get the blue HP screen.  I can not enter the menu screen because my HP keyboard and wireless mouse are also not responding.  I've disconnected and reconnected everything a few times and nothing changes and yes, I have a fresh battery in my mouse.

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arya122378
Level 4
148 146 8 13
Message 2 of 3
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HP Recommended
Maybe there is a problem with the computer motherboard, you can take it to a nearby repair shop

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arya122378
Level 4
148 146 8 13
Message 2 of 3
Flag Post
HP Recommended
Maybe there is a problem with the computer motherboard, you can take it to a nearby repair shop

View solution in original post

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arya122378
Level 4
148 146 8 13
Message 3 of 3
Flag Post
HP Recommended
Maybe there is a problem with the computer motherboard, you can take it to a nearby repair shop.
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