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‎07-17-2021 05:20 PM

HP Recommended
Product: HP Pavillion All In One
Operating System: Microsoft Windows 10 (64-bit)

My system has a blue screen and I've tried everything I can to get it to work I need help fixing this

 

TIA

1 person had the same question
2 REPLIES 2

‎07-17-2021 05:35 PM

HP Recommended

@Rainbowishes16 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in this self-help Community.


The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎07-30-2021 10:18 PM

HP Recommended

are you able to do diagnostic test on your computer and see if it prompt for any harddisk error.
try update all your device drivers to the latest and see if it happens again.

try download the blue screen viewer and see what is causing it.

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