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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: Boot error 0xc00000f

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10-02-2022 03:53 AM
Hello. I have a very severe problem with my HP Compaq dc7900 Small Form Factor PC. I turned it on and it does not boot to Windows and shows the following on a blue screen:
Recovery
Your PC needs to be repaired
The Boot Configuration Data for your PC is missing or contains errors.
File: \Boot\BCD
Code: 0xc00000f
You will be need to use a recovery tools. If you do not have these tools, contact your system administrator or PC manufactuer.
I don't have these tools. What can be the possible cause of this error?
Specifications:
Memory: 5 GB DDR2
Disk: 500 GB
Floppy disk drive: 3.5, 1.44-MB
DVD Drive: Super Multi LightScribe
Processor: Intel Core 2 Duo E8400 3.0 GHz
Monitor: HP LP1965
Mouse: Genius DX-120
Keyboard: HP SK-2885
Memory card reader: ChipsBnk SD/MMCReader USB Device
HD2: TOSHIBA MQ01ABD050 USB Device
10-02-2022 05:23 AM
Hello @Stanka1
Sorry to hear that you are having problems ... I would like to help you.
(1) Try to repair BCD ( Windows boot configuration data )
How to Rebuild the BCD in Windows
(2) Please report your results
10-02-2022 10:40 AM
I typed the following commands:
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd, and any of these commands does not help. I restarted my PC and showed an another error on blue screen:
Recovery
Your PC needs to be repaired
The operating system could not load because the critical system driver is missing or contains errors.
File: \WINDOWS\System32\Drivers\kbdhid.sys
Code: 0xc000021a
You will be need to use recovery tools. If you do not have these tools, contact your system administrator or PC manufactuer.
I do not have to reinstall Windows, because I have saved a lot of critical files and my files on that PC.
10-02-2022 10:50 AM
Hello @Stanka1
The Windows file system could be corrupt or there is a hard disk error or undefined technical error |
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )