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woodust
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Browser doesn't connect printer to internet

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Microsoft Windows 7 (64-bit)

My Hp deskjet 4152e has 2 problems #1. it prints half size.   #2 my browser does not connect it to the internet.

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itsmyname
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@woodust -- your two questions:

 

#1 My Hp deskjet 4152e has 2 problems #1. it prints half size.  

 

When you invoke the "print" function, does that dialog-menu set to print on 8.5-by-11 paper, or something smaller?  It the setting shown as "no scaling -- print at 100%" ?

 

#2 my browser does not connect it to the internet.

 

Start the browser.

Open the browser's "settings" menu.

Open the "more settings".

Choose to reset the browser back to its "default" settings.

 

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woodust
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Took it to the shop and they said they updated the driver. I thought it was up dated .it prints from a selection now but currently doesn't print the full width of a page. I have this in a new post.

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itsmyname
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@woodust --  I have this in a new post

 

It is not recommended to "double-post" the same issue.

 

Are you printing from an app, like Microsoft Word, that has "margins" (top & bottom & left & right) so that any page you print has a "border" where nothing is printed ?

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