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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Re: CD DVD Burner problems
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07-18-2019 12:11 AM
My burner opens up and when a CD or DVD is inserted, the light just blinks. Nothing opens up to view the disc that was inserted. I checked for an updated driver on my computer and it says the driver is installed correctly. How do I get this to work?? Anybody?
Solved! Go to Solution.
Accepted Solutions
07-18-2019 01:27 AM
Never mind my inquiry for help, I solved it on my own by searching on line to the error code of 19. In case anyone else has this problem do this below. It fixed the problem!!!!
See if iTunes is causing the problem
Despite being a fairly popular piece of software, iTunes has been known to create quite a mess in the registry. If you’re using it, this might be the cause of the Code 19 problem, so it’s worth seeing if it helps.
- Open your Control Panel by pressing the Windows key on your keyboard, typing Control Panel and opening the result.
- To the top right, switch to Large icons view, and locate Programs and Features, then open it by clicking on it.
- From the list, find iTunes and click the Repair button from the top toolbar. Follow the wizard until the end, and reboot your device. You shouldn’t be facing this issue anymore, if iTunes was the problem.
07-18-2019 01:27 AM
Never mind my inquiry for help, I solved it on my own by searching on line to the error code of 19. In case anyone else has this problem do this below. It fixed the problem!!!!
See if iTunes is causing the problem
Despite being a fairly popular piece of software, iTunes has been known to create quite a mess in the registry. If you’re using it, this might be the cause of the Code 19 problem, so it’s worth seeing if it helps.
- Open your Control Panel by pressing the Windows key on your keyboard, typing Control Panel and opening the result.
- To the top right, switch to Large icons view, and locate Programs and Features, then open it by clicking on it.
- From the list, find iTunes and click the Repair button from the top toolbar. Follow the wizard until the end, and reboot your device. You shouldn’t be facing this issue anymore, if iTunes was the problem.
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