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‎08-17-2020 06:47 AM

HP Recommended
Product: ENVY X360
Operating System: Microsoft Windows 10 (64-bit)

So I got this error message when I tried to use my built-in webcam, telling me that "no cameras are attached." This has happened before, and I resolved it somehow by deleting the camera driver and doing something else, but I deleted the camera driver last night and it's still not back. 

 

I tried to do a system restore but that didn't help. Also, I tried to look for a camera driver to download from the HP software and drivers list for my device, but I had no idea which one to download because I don't know much about computer stuff. Please help.

1 REPLY 1

‎08-19-2020 01:33 PM

HP Recommended

@KenzieP

 

I reviewed your post and I understand that the webcam is not working on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03430151

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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