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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended

My camera is not working. I've uninstalled and reinstalled. I've gone into settings > privacy to make sure permissions are on. 

 

When I open the camera app, it gives me the notification: 

 

"Your camera might be covered

To use your camera, you might need to slide a shutter near the camera, press a camera button on the keyboard, or slide a camera switch on your device"

 

I don't think that I have any of those. 

 

Help!

1 REPLY 1
HP Recommended

Hi @BeezStarz,


Welcome to the HP Support Community!

 Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


I Understand that your concern, don’t worry I will help you with this .

 

To better understand the issue, could you please provide a few more details?

  1. What HP laptop model and year are you using?
  2. Does the camera show up in Device Manager under “Imaging devices” or “Cameras”?
  3. Are you running Windows 10 or Windows 11?
  4. Does the camera work in other apps (like Zoom, Teams, or Skype), or is it only the Camera app that shows this message?

 

 Troubleshooting steps you can try:

1. Check Device Manager for disabled devices

  1. Press Windows + X → Device Manager
  2. Expand Cameras (or Imaging devices)
  3. If your camera appears, right-click → Enable device
  4. If it’s missing, click View → Show hidden devices

 

2. Check for physical switches or function keys

Some notebook have a privacy switch, or a function key combo like Fn + F8 that disables the camera. Even if you don’t see a shutter or slider, try pressing your Fn keys and look for a camera icon to toggle it.

 

3. Run the Windows Troubleshooter

  1. Settings → System → Troubleshoot → Other troubleshooters
  2. Run the Camera troubleshooter

 

4. Check BIOS/UEFI settings

  1. Restart your laptop → press Esc or F10 to enter BIOS
  2. Look for Built-in Camera or Integrated Camera → make sure it’s enabled
  3. Save and exit

 

5. Update drivers

Even after reinstalling, try installing the latest driver from HP Support for your exact laptop model rather than relying on Windows’ automatic driver.

 

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

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