-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: Can I delete new 5GB HP_Tools partition after successful...

Create an account on the HP Community to personalize your profile and ask a question
01-21-2018 10:02 PM
Hi,
Upon the request of the HP Support Assistant, I updated my BIOS tonight. The update was successful, but the software also created a new 5GB 😧 partition entitled HP_Tools. This partition is in addition to the unnamed 100MB one that has always been present along side of my primary C: partition. The new 😧 partiton one HP folder with two BIOS folders in it - BIOS and BiosUpdate. Since the update was successful, can I safely delete this 5GB partiton and regain that space in my primary C: drive? This partiton did not exist until I flashed the BIOS tonight, so can I assume that since it was not initially present on my machine when I purchased it, that it's current presence is not essential. Or is it now esential and should be left alone? 5GB is not exactly small, so I would like to recover the spce if I can.
Thanks,
--Ken
01-21-2018 10:44 PM
Thank you for the reply, Tom. What I am still trying to understand is if this is necessary if the BIOS update was successful? At present, there are no ohter tools present in the partition. And, if is a necessary partition, why was it not present when I purchased the machine, and how is it different fromt he unlabeled 100MB partition? 5GB is a lot of space to suddenly give up from the primary drive, and I wanted to make sure that this partiton was not accidentially keptafter the update was successful when it should have been removed.
Thanks,
--Ken
01-21-2018 11:02 PM - edited 01-21-2018 11:04 PM
Hi Ken
5GB's is unusually large.
HP Hardware Diagnostics is around 2GB's.
It's your call on removing this partition.
I would not mess with it if it was my system.
It may save your bacon at a future point in time.
Tom
01-21-2018 11:11 PM
Yes, 5GB is large. If it was under 1 GB, I would not even pay much attention (although that is larger than the 100MB partition that came with the machine. If I remember correctly, I did an update a while ago, and it had also created a partition. While I remember having to remove it manually, I do not recall it being essential. That is why I was hoping for a more definitive answer. I thought the last one was supposed to go away on its own, and that is partially why I am asking about this one.
--Ken
01-21-2018 11:33 PM - edited 01-21-2018 11:33 PM
I do hear your advice (because if I did not, I do not think we would be having this discussion ). But now that you mention it, can a BIOS go bad after a successful installation? I cannot recall this ever happening on any machine I have owned the past 20 years I have been using Wintel machines. And, if the BIOS does need to be recovered, why did HP not have this partition when version N02_0216 (the previous version listed) was installed? I do not recall this being the initial BIOS when I received the machine in 2016. Or was this being handled by the 100MB unnammed partition?
--Ken
01-21-2018 11:56 PM
Bad assumption on my part. I thought that was an HP partition. So, if that is the case, does HP normally install a partition (hopefully smaller than 5GB) on its machines as they head out the door? Please forgive the long line of questioning. I am not questioning your replys; I am trying to lear about this partition and how HP implements it. I had Lenovo machines for years, and they had their own way of doing things. I am just trying to better understand this part of HP's disgnostic software (as they seem to have installed a number of other programs on my machine that are not present on my ProDesk at work. And I greatly appreciate your wisdom.
Thanks again,
--Ken
01-22-2018 12:17 AM
Hi Ken
You are welcome.
A 5GB HP_Tools partition is the largest I have ever seen on any HP systems I have worked with.
I can only tell you this partition may be needed to recover your PC if a BIOS update fails or if you need to run HP diagnostics at some point in the future.
I don't work for HP and am expressing my opinions based on anecdotal experience.
Contact HP Support for more information.
Tom