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‎11-26-2023 07:32 PM

HP Recommended

it says that my motherboard only supports AMD Ryzen 7 4700G (Renoir) 3.6 GHz Base frequency, up to 4.4 GHz maximum boost clock, 8 MB L3 cache, and 8 cores upgrade. But I bought an AMD ryzen 7 5800x 8-core. Is it possible for the pc to run or do I need to return my new cpu that I just bought

Category:
1 REPLY 1

‎11-28-2023 11:13 AM

HP Recommended

 Hi @Jayleng0,

 

Requesting for serial Number PC/Notebook/Laptop

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Gaya1239

HP Support  


A_Gayathri
HP Support Community Administrator.
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