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HP Recommended
HP EliteDesk 800 G3 Tower
Microsoft Windows 10 (64-bit)

Getting Blue Screen again and again. Went through all the steps at windows.com/stopcode. I wrote down all of the error types that were on the screen long enough for me to do so:

  • system service exception
  • kernel data image error
  • system thread extension not handled
  • memory management
  • unexpected store extension
  • kmode exception not handled (ntfs.sys failed)
  • unexpected kernel mode trap
  • driver IRQL not less or equal pfn list corrupt

What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Replaced faulty memory card and all went well.

View solution in original post

2 REPLIES 2
HP Recommended

Is the HP Warranty still in effect? If so, contact HP, to open a claim against the warranty.

 

Or:

  • Power-off the computer
  • Power-on the computer, and immediately and repeatedly tap the ESC key, until you see a menu
  • Choose to run the HP Hardware Diagnostics, especially the RAM and disk-drive tests

Tell us the "pass/fail" results for each test.

 

 

 

HP Recommended

Replaced faulty memory card and all went well.

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