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GeoKap
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Message 1 of 2
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Can't upgrade HP ProDesk 400 G3 MT to Win10

HP Recommended
HP ProDesk 400 gG3 MT Business PC
Microsoft Windows 7 (64-bit)

Hi,

 

I have a HP ProDesk 400 G3 MT Business PC with Windows 7 Pro (64-bit) and I'm trying to upgrade it with Media Creation Tool 1909.

 

The Creation Tool runs, and after my computer restarts comes with an error 0x8007042B - 0x300D (The installation failed in the FIRST_BOOT phase with an erro during MIGRATE_DATA operation).

 

Thanks a lot in advance.

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

Assuming there is a W10 Pro product key in the BIOS, if the upgrade isn't working, the only suggestion I can offer would be to clean install W10.

 

You can do that by creating bootable installation media with the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Or you can use the HP cloud recovery client tool to create a bootable recovery drive.

 

https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85318.exe

 

I have zipped up and attached the information below for how to use the cloud recovery client utility.

 

If you don't know if the PC has a W10 product key in the BIOS, I have zipped up and attached a free utility below that will show you if there is a W10 product key in the BIOS.

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