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HP Recommended

Can anyone tell me how to cancel a monthly charge for support services that I have been getting charged for almost 2 years? So far I have found no way of doing it on the website. Thanks in advance

2 REPLIES 2
HP Recommended

@Laura621 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.

==============================================================

 

We (the Community) only have access to the same public website information that is available to you.

That said, if you have (for example) a SmartFriends contract, you might be able to access the support you need by logging into your account.

 

What else?

I've shunted a request to the moderators to take a look.

Any response might take a while - we are on holiday staffing and the weekend is almost upon us.

 

Care Pack - Optional Coverage Plans

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

 

 

  • Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

 

 

Various Regions Outside the USA - Examples

 

Reminder

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

And / Or

HP SMARTFRIEND SERVICES

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Thank you! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.