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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Laura621
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Message 1 of 3
150
Flag Post

Canceling a monthly charge for support

‎01-01-2021 11:32 AM

HP Recommended

Can anyone tell me how to cancel a monthly charge for support services that I have been getting charged for almost 2 years? So far I have found no way of doing it on the website. Thanks in advance

2 REPLIES 2
Dragon-Fur
Level 16
Level 16
34,499 25,962 3,183 10,021
Message 2 of 3
Flag Post

‎01-01-2021 01:27 PM

HP Recommended

@Laura621 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.

==============================================================

 

We (the Community) only have access to the same public website information that is available to you.

That said, if you have (for example) a SmartFriends contract, you might be able to access the support you need by logging into your account.

 

What else?

I've shunted a request to the moderators to take a look.

Any response might take a while - we are on holiday staffing and the weekend is almost upon us.

 

Care Pack - Optional Coverage Plans

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

 

 

  • Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

 

 

Various Regions Outside the USA - Examples

 

Reminder: 

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

And / Or

HP SMARTFRIEND SERVICES

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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Laura621
Author
New member
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Message 3 of 3
Flag Post

‎01-01-2021 01:52 PM

HP Recommended

Thank you! 

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation