• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-05-2022 02:00 PM

HP Recommended
Product: HP Pavilion Desktop PC TP01-2000i (1K4B7AV)
Operating System: Microsoft Windows 11

My desktop had a failed OS update last night.  Today the HP Rep walked me through the system restore and now all functions relating to setup and use of admin rights are gone or "grayed out."  I have two accounts, only for admin uses, and both user and admin accounts show standard privileges only.  I have tried Settings, Control Panel, and PowerShell.  Nothing is working.

Category:
3 REPLIES 3

‎12-06-2022 12:20 PM

HP Recommended

"I have tried Settings, Control Panel, and PowerShell. Nothing is working."
it doesn't say what you finally tried..
In most cases, an effective solution
create the super administrator account, check if ok with this account!
(note this must be temporary, for security reasons)
From this functional account, create a new account, administrator
once the problem is solved, delete the super administrator account

Solved: Re: My Start Menu, Search bar, Settings and some other thing... - HP Support Community - 816...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
>Attention
A bios update, as well as various manipulations that can be proposed here, is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎12-06-2022 12:47 PM

HP Recommended

I thought that I was clear, none of the alternate ways of provisioning an account works.  I cannot add a new account or change an existing account.  Options are "grayed out" or cause an error.  HP Support want me to buy a subscription to fix a problem that HP may have caused.  My OS is corrupted and I will seek true expert help.  My operating system was fine before HP tried to help.

Was this reply helpful? Yes No

‎12-07-2022 09:51 AM - edited ‎12-07-2022 09:55 AM

HP Recommended

sorry ?
the super administrator account, is done from a particular manipulation, so I do not understand why you tell me that it is grayed out?

"" Type net user administrator /active:yes. ""

as I mentioned, you didn't specify what exactly you did
now, even if the super administrator account doesn't work, it's quite peculiar..
what type of restoration did you do?

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
>Attention
A bios update, as well as various manipulations that can be proposed here, is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.